NTS GLASS WORKS
"THE DESIGN & REPAIR PROCESS"
                                      
                               
DESIGN PROCESS FOR CUSTOM COMMISSION WORK

                      
When you contact us, we talk with you about what your ideas are
               for your project.  If you haven't decided, we will make suggestions
           as to color of glass or pattern design to get you going.  Once the
      design, color, pattern and glass is selected, we will develop a detailed auto-cad
drawing of your design to scale.  Upon your approval of the final design, we will
finalize the estimate into a detailed proposal for your approval.  Upon acceptance of
the proposal, we require a 25% non-refundable deposit to ensure your position on
our commission work roster.  We work on a first-come, first-serve basis and we will
not move one project aside to complete another.  NO EXCEPTIONS!  Please be
advised that occasionally a project may take longer than anticipated to complete.  This
could be due to material availability or to a slight change in design or size.  We do
appreciate your patience.

                                             REPAIR & RESTORATION WORK

We take pride in all our work that we complete.  We work with you to identify the scope of
work that needs to be completed.  Upon approval of the repair and/or restoration
proposal, we require a 25% non-refundable deposit to ensure your place on our
repair/restoration work roster.

                                                       
CHANGE ORDERS

Upon final approval and acceptance of the project proposal, no changes to the size or
scope of the project will be accepted without a signed work-order identifying the
changes to the project.  Please be advised that any changes after approval will incur
additional expense to cover material or labor expenses incurred prior to the change
order.

                                                 NON-PROFIT ORGANIZATIONS:

We are happy to design pieces for non-profit organizations.  However, in order to avoid
paying NJ sales tax, we ask that you provide us with a copy of your non-profit status for
our files.  This information is entirely confidential and is not seen by anyone else.  We
will need this information to prove that no tax is due on your project should we need to.   
There are NO EXCEPTIONS.